$7.50 Delivery Australia Wide - Free Express Delivery Over $99

Shipping Policy

The Toddler Shop offers a generous shipping policy as outlined below.

  1. We will dispatch all orders with 48 hours (excluding weekends and public holidays), subject to section 1 (1), (2) & (3).
  2. If certain items are out of stock we will offer suggestions of similar components so that your item can be shipped quicker.
  3. All products sold by The Toddler Shop are located at Casino NSW & are shipped via Australia Post. Some products are imported from overseas but stored & posted from our business. We don’t dropship.
  4. Free shipping is for standard tracking Australia wide only. Overseas orders are by the set price listed at the checkout.
  5. Orders will be posted with tracking via Australia Post.
  6. We offer simple flat-rate shipping of $7 for all orders and free shipping for all orders over $49.
  7. Express post options are available should you require your item sooner than the standard delivery. Please note that we do not reside in the Australia Post national next-day network area. We are located in the NSW and QLD express post networks which cover SE QLD and Sydney metropolitan areas. Express shipping costs are $12.50 if you need your order within a set time frame.
  8. We guarantee safe delivery of all items. Should an item arrive damaged or not arrive at all please contact us so that we can investigate it further.
  9. Should an item be marked as delivered please inform us immediately and also contact the carrier. We suggest looking around the house, in meter boxes and outdoor furniture. Talk with neighbours to see if they noticed anything or took a collection of you. The moment an item is marked as delivered we consider the item as having been delivered as required under Australian Consumer Law.
  10. All refunds will exclude the original ship.